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Returns Policy

Returns Policy

Thank you for considering our website for your purchase. We strive to provide our customers with high-quality products and excellent customer service. We understand that sometimes you may need to return or exchange an item, and we are happy to accommodate your needs with our return policy.

Our return policy lasts 7 days from the date of delivery. If 7 days have gone by since your purchase was delivered, we would not be able to offer you a refund or exchange.

To be eligible for a return or exchange, the item must be unused, in the same condition that you received it, and in its original packaging. You will also need to provide a receipt or proof of purchase.

To initiate a return or exchange, please contact our customer service team (info@theweaversblend.com) within 7 days of delivery. You can reach us via email or phone, and we will provide you with further instructions on how to proceed.

Once we receive your returned item, we will inspect it and notify you of the status of your refund or exchange. If your return is approved, we will issue a refund to your original payment method or exchange the item for a different size or color, depending on your preference.

Please note that shipping costs are non-refundable, and you will be responsible for paying the return shipping costs.

If the item you received is defective or damaged, we will provide a prepaid return label for you to send it back to us, and we will ship you a replacement item at no additional cost.

We reserve the right to refuse an exchange if the item does not meet our exchange policy criteria.

We appreciate your time and want you to be completely satisfied with your purchase. If you have any questions or concerns about our return policy, please do not hesitate to contact us.

Please note that returns will need to be sent to the following address:

Muthu Export House

25, New Bye-pass Road, Karur - 639 006, Tamil Nadu, India.

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